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Guest posted a topic in AutechreSaw this a few minutes ago. Check out TDR's status update. http://www.facebook.com/thedesignersrepublic
Hello people, I'm having serious problems with those behind The Designers Republic, and not knowing how to handle the problem, I decided to make this public post: I hope that, at least, it will prevent you from falling in the same case. The problem concerns the AE_LIVE prints. November 20, 2016 I ordered from the TDR site, two AE_LIVE prints: one for me, one for a friend of mine. This is the code of my order: # BKLG-028024 After paying the prints with paypal, I tried to write to TDR to know if i could not pay twice the shipping costs, putting the two prints in a single package, but got no response from them. In a second e-mail I asked them about ae onesix print, with the idea of adding even that print in my order, but for the second time got no answer. Two days ago, back home after a trip, I found a package sent by TDR, but once opened, I found a single ae_live print instead of two. ...so, for the third time I have written to The Designers Republic, and for the third time I had no answer. Summary: I paid for two AE_LIVE prints (£ 100) and I paid twice the postage (20 + 20 = £ 40), for a total amount of £ 140, but in the cardboard tube I found a single print. And i wrote to them three times, with no answer. Inside the package, however, I found my order's receipt: under "items quantity" is Clearly written 2. I lost seventy pounds thanks to TDR. For those who are my economic possibilities, it is a serious damage. If in the next few days I will get attention from them, I will hurry to update this post.