Sony Comes Clean: PlayStation Network Hackers Have Stolen Personal Data

[Joyrex]

Also how have you got a platinum trophy for Burnout Paradise when it's at 92%? I thought platinums were awarded when you've achieved all other trophies?

 

DLC content makes this possible (you get 100% on the main stuff, and once DLC is added, it changes the percentage complete. Little Big Planet is the same way, as is Killzone, etc.

[Joyrex]

No, I'm not talking about odds. You were saying that Sony said user information might have been compromised, I'm saying it has been is all. Because PSN users are finding all of a sudden that their credit cards are being used.

 

I'm a bit doubtful about those reports you linked - first of all, they were described as 'withdrawals' versus 'illegal purchases' - without a PIN number, it would be very hard to withdraw funds from an ATM or get cash via a debit card (unless there was a POS transaction and cash back was given - even then, you still need a PIN.

 

Until widespread, verifiable reports start coming in, I'm chalking those up to fear mongering and or trolling.

[chassis]

0% on COD JR.

 

YOURE NOT A MAN AT ALL! lol

[Squee]

Call of Duty sucks anyway...

[Joyrex]

0% on COD JR.

 

YOURE NOT A MAN AT ALL! lol

 

On Black (crap) Ops, that we don't own... one of my son's friends brought it over.

 

Take a look at Modern Warfare 2 or Killzone 2 or 3...

[Bubba69]

I'm really not worried about it. Just on principle this pisses me off. Sony hires some real idiots.

 

1. The locked down their console using really strong algorithms, but managed to implement them in one of the weakest ways possible, resulting in fail0verflow and George Hotz finding the private key for signing software.

 

2. They put software on audio cds that embeds itself into the NT kernel without user consent.

 

3. After they knew the key was available and knew that people were tinkering with the ps3 and the network, they failed to lock down their ps3 Developer's Network which hackers quickly found access too using special custom firmware. Allowing them access to any psn games, any DLC, trophies, etc. This also might have been the vector used to access the account data, but this is just speculation.

 

4. plus whatever other security escalations hackers were able to go through to dump this user info which should have been further protected by the best security methods available. I mean, this is a huge database of user info we have here.

 

5. If it is true that passwords were stored in plain text(probably not true) then this is another security failure.

 

 

 

if you release metal gear solid rising or The Last Guardian or Uncharted 3 early I will forgive you sony.

 

[Joyrex]

I'm really not worried about it. Just on principle this pisses me off. Sony hires some real idiots.

 

1. The locked down their console using really strong algorithms, but managed to implement them in one of the weakest ways possible, resulting in fail0verflow and George Hotz finding the private key for signing software.

 

2. They put software on audio cds that embeds itself into the NT kernel without user consent.

 

3. After they knew the key was available and knew that people were tinkering with the ps3 and the network, they failed to lock down their ps3 Developer's Network which hackers quickly found access too using special custom firmware. Allowing them access to any psn games, any DLC, trophies, etc. This also might have been the vector used to access the account data, but this is just speculation.

 

4. plus whatever other security escalations hackers were able to go through to dump this user info which should have been further protected by the best security methods available. I mean, this is a huge database of user info we have here.

 

5. If it is true that passwords were stored in plain text(probably not true) then this is another security failure.

 

 

 

if you release metal gear solid rising or The Last Guardian or Uncharted 3 early I will forgive you sony.

 

 

yeah, Sony messed up really bad on this one. I wonder what the long-term effects, if any will be.

 

Oh, and out of those games you mentioned, Uncharted 3 will be the only one seeing the light of day this year (Last Guardian got pushed back, and MGS:Rising has no release date as far as I know)

 

[awepittance]

videogames are serious business

[Bubba69]

Oh god, yeah I heard about that. At least the last guardian seems more real now, there have been more "inside looks" into the game and more demos as of late. Still the game that excites me most, did you play ICO or SOTC on ps2 joyrex? Did you like them?

[Joyrex]

Oh god, yeah I heard about that. At least the last guardian seems more real now, there have been more "inside looks" into the game and more demos as of late. Still the game that excites me most, did you play ICO or SOTC on ps2 joyrex? Did you like them?

 

No, I haven't acutally - I want that HD collection to come out and experience them (I think) properly. I did the same with God of War - played I and II in HD, then played III.

[mcbpete]

Oh god, yeah I heard about that. At least the last guardian seems more real now, there have been more "inside looks" into the game and more demos as of late. Still the game that excites me most, did you play ICO or SOTC on ps2 joyrex? Did you like them?

 

No, I haven't acutally - I want that HD collection to come out and experience them (I think) properly.

Ah man you're in for a treat, especially with Ico, which (I think) could well be my favourite game of all time - It's a tough call though, it's either that or Super Metroid.

[Joyrex]

Unfortunately the HD collection has been delayed as well

[oscillik]

credit card fraud

[spratters]

Just got a lovely email that definately puts my mind at rest:-

 

Valued PlayStation Network/Qriocity Customer:

 

We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:

 

1) Temporarily turned off PlayStation Network and Qriocity services;

 

2) Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and

 

3) Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.

 

We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.

 

Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state/province, zip or postal code), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence that credit card data was taken at this time, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, to be on the safe side we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.

 

For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security, tax identification or similar number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.

 

To protect against possible identity theft or other financial loss, we encourage you to remain vigilant to review your account statements and to monitor your credit or similar types of reports.

 

We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at www.eu.playstation.com/psnoutage should you have any additional questions.

 

Sincerely,

Sony Network Entertainment and Sony Computer Entertainment Teams

[Joyrex]

The latest news I have heard is while the data for credit cards was compromised, it was encrypted, so unless it gets decrypted, I think we're OK:

 

Q: Was my personal data encrypted?

A: All of the data was protected, and access was restricted both physically and through the perimeter and security of the network. The entire credit card table was encrypted and we have no evidence that credit card data was taken. The personal data table, which is a separate data set, was not encrypted, but was, of course, behind a very sophisticated security system that was breached in a malicious attack.

 

Q: Was my credit card data taken?

A: While all credit card information stored in our systems is encrypted and there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained. Keep in mind, however that your credit card security code (sometimes called a CVC or CSC number) has not been obtained because we never requested it from anyone who has joined the PlayStation Network or Qriocity, and is therefore not stored anywhere in our system.

[BobDobalina]

I got the same exact email as spratters, yet I do not own nor have I ever played a PS.

[david]

Sincerely,

Sony Network Entertainment and Sony Computer Entertainment Teams

 

well at least you know they were being sincere

[Squee]

$ 24 billion.

 

Dayum!

[Joyrex]

$ 24 billion.

 

Dayum!

 

That's overinflated - they calculated that by taking the average loss of identity theft last year (381.00USD) and multiplying it by the estimated 77 million PSN accounts. First of all, not all 77 million accounts are active, nor do they all have credit card info on file. The media hypes stuff up just to make it sound more scary than it really is.

[encey]

http://www.youtube.com/watch?v=a6iW-8xPw3k

[chassis]

Does JR work for Sony?

[Guest mafted]

I've been on top of it even from a casual standpoint.

 

The lawsuits of them waiting too long have no merit.. people just need to calm down. Has there even been a report of hijacked checking accounts? geesh

[kaini]

I've been on top of it even from a casual standpoint.

 

The lawsuits of them waiting too long have no merit.. people just need to calm down. Has there even been a report of hijacked checking accounts? geesh

 

http://tech.blorge.com/Structure:%20/2011/04/28/sony-hacking-the-lawsuits-begin/

[Joyrex]

Does JR work for Sony?

 

No - I'm being realistic about this stuff, rather than lapping up what the media wants you to think...

[spratters]

I was reading today about some bank/financial institution (can't remember the name) had the same sorta thing happen a few years back. They paid all their customers £50 each for the inconvienience. Not sure how the inconvienience relates to whats happened here but £50 would be handy right now Sony, if you don't mind.

 

 

Edit:

It was HFC bank that revealed all their 2600 customers' email addresses. Can't find any more info online about it.