zlemflolia Posted March 16, 2012 Share Posted March 16, 2012 If something is moderately damaged, not severe but enough to be annoying, is it okay to return it or ask for a new one My Burial - Kindred EP 12" came today and the whole bottom of the sleeve is torn from the record ripping it open One side of the sleeve is about 50% ripped open I find this extremely annoying and this is most definitely not a new product and I am not satisfied But is it enough to warrant a complaint and asking for a refund or replacement after proof? Happened to quite a few records by now. Bleep sent me another vinyl after I sent them a picture last time I ordered from them because it was also quite damaged and I felt really guilty. Is a ripped sleeve in new vinyls just kind of standard and not worth disputing? Link to comment Share on other sites More sharing options...
Hugh Mughnus Posted March 16, 2012 Share Posted March 16, 2012 If something is moderately damaged, not severe but enough to be annoying, is it okay to return it or ask for a new one My Burial - Kindred EP 12" came today and the whole bottom of the sleeve is torn from the record ripping it open One side of the sleeve is about 50% ripped open I find this extremely annoying and this is most definitely not a new product and I am not satisfied But is it enough to warrant a complaint and asking for a refund or replacement after proof? Happened to quite a few records by now. Bleep sent me another vinyl after I sent them a picture last time I ordered from them because it was also quite damaged and I felt really guilty. Is a ripped sleeve in new vinyls just kind of standard and not worth disputing? I would have no issue returning it. What if you felt this was to be a collectors item and needed the sleeve fully intact? It's not sold as a new-but has ripped sleeve vinyl. It's sold as new. You should return it m8. Link to comment Share on other sites More sharing options...
chassis Posted March 16, 2012 Share Posted March 16, 2012 You could just ask for a new sleeve? Its not a limited release, guarantee there is excess stock. Link to comment Share on other sites More sharing options...
Guest futuregirlfriend Posted March 16, 2012 Share Posted March 16, 2012 Do it. Link to comment Share on other sites More sharing options...
zlemflolia Posted March 16, 2012 Author Share Posted March 16, 2012 You could just ask for a new sleeve? Its not a limited release, guarantee there is excess stock. I did that last time with the last record that was ripped I just asked for a sleeve They sent me the whole thing I assume they make equal numbers of sleeves and vinyls Link to comment Share on other sites More sharing options...
chassis Posted March 16, 2012 Share Posted March 16, 2012 You could just ask for a new sleeve? Its not a limited release, guarantee there is excess stock. I did that last time with the last record that was ripped I just asked for a sleeve They sent me the whole thing I assume they make equal numbers of sleeves and vinyls Ive gotten spare sleeves used as support before. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.