Guest EDGEY Posted January 26, 2009 Share Posted January 26, 2009 http://www.telegraph.co.uk/travel/travelne...int-letter.html "Anyway, this is all irrelevant at the moment. I was raised strictly but neatly by my parents and if they knew I had started desert before the main course, a sponge shaft would be the least of my worries. So lets peel back the tin-foil on the main dish and see what’s on offer. I’ll try and explain how this felt. Imagine being a twelve year old boy Richard. Now imagine it’s Christmas morning and you’re sat their with your final present to open. It’s a big one, and you know what it is. It’s that Goodmans stereo you picked out the catalogue and wrote to Santa about. Only you open the present and it’s not in there. It’s your hamster Richard. It’s your hamster in the box and it’s not breathing. That’s how I felt when I peeled back the foil and saw this: [see image 3, above]. Now I know what you’re thinking. You’re thinking it’s more of that Baaji custard. I admit I thought the same too, but no. It’s mustard Richard. MUSTARD. More mustard than any man could consume in a month. On the left we have a piece of broccoli and some peppers in a brown glue-like oil and on the right the chef had prepared some mashed potato. The potato masher had obviously broken and so it was decided the next best thing would be to pass the potatoes through the digestive tract of a bird." Link to comment Share on other sites More sharing options...
kaini Posted January 26, 2009 Share Posted January 26, 2009 it's nothing without the accompanying pics Link to comment Share on other sites More sharing options...
Guest EDGEY Posted January 26, 2009 Share Posted January 26, 2009 it's nothing without the accompanying pics That was just a sampling of the letter, check the link... Link to comment Share on other sites More sharing options...
kaini Posted January 26, 2009 Share Posted January 26, 2009 seen it before... Link to comment Share on other sites More sharing options...
pylonbitch Posted January 26, 2009 Share Posted January 26, 2009 i like this one though it is exceptionally jb7 Dear Cretins, I have been an NTL customer since 9th July 2001, when I signed up for your 3-in-one deal for cable TV, cable modem, and telephone. During this three-month period I have encountered inadequacy of service which I had not previously considered possible, as well as ignorance and stupidity of monolithic proportions. Please allow me to provide specific details, so that you can either pursue your professional prerogative, and seek to rectify these difficulties - or more likely (I suspect) so that you can have some entertaining reading material as you while away the working day smoking B&H and drinking vendor-coffee on the bog in your office. My initial installation was cancelled without warning or notice, resulting in my spending an entire Saturday sitting on my fat arse waiting for your technician to arrive. When he did not arrive at all, I spent a further 57 minutes listening to your infuriating hold music, and the even more annoying Scottish robot woman telling me to look at your helpful website.... how? I alleviated the boredom to some small degree by playing with my testi*les for a few minutes - an activity at which you are no-doubt both familiar and highly adept. The rescheduled installation then took place some two weeks later, although the technician did forget to bring a number of vital tools - such as a drill-bit, and his cerebrum. Two weeks later, my cable modem had still not arrived. After several further telephone calls (actually 15 telephone calls over 4 weeks) my modem arrived ... a total of six weeks after I had requested it, and begun to pay for it. I estimate that the downtime of your internet servers is roughly 35%... these are usually the hours between about 6pm and midnight, Monday to Friday, and most of the useful periods over the weekend. I am still waiting for my telephone connection. I have made 9 telephone calls on my mobile to your no-help line this week, and have been unhelpfully transferred to a variety of disinterested individuals, who are it seems also highly skilled bollock jugglers. I have been informed that a telephone line is available (and someone will call me back), that no telephone line is available (and someone will call me back), that I will be transferred to someone who knows whether or not a telephone line is available (and then been cut off), that I will be transferred to someone who knows whether or not a telephone line is available (and then been redirected to an answer machine informing me that your office is closed), that I will be transferred to someone who knows whether or not a telephone line is available (and then been redirected to the irritating Scottish robot woman.... and several other variations on this theme. Doubtless you are no-longer reading this letter, as you have at least a thousand other dissatisfied customers to ignore, and also another one of those crucially important testicle-moments to attend to. Frankly I don't care, it's far more satisfying as a customer to voice my frustrations in print than to shout them at your unending hold music. Forgive me, therefore, if I continue. I thought BT were sh*t, that they had attained the holy piss-pot of god-awful customer relations, that no-one, anywhere, ever, could be more disinterested, less helpful or more obstructive to delivering service to their customers. That's why I chose NTL, and because, well, there isn't anyone else is there? How surprised I therefore was, when I discovered to my considerable dissatisfaction and disappointment what a useless shower of bastards you truly are. You are sputum-filled pieces of distended rectum - incompetents of the highest order. British Telecom - wankers though they are - shine like brilliant beacons of success, in the filthy puss-filled mire of your seemingly limitless inadequacy. Suffice to say that I have now given up on my futile and foolhardy quest to receive any kind of service from you. I suggest that you do likewise, and cease any potential future attempts to extort payment from me for the services which you have so pointedly and catastrophically failed to deliver - any such activity will be greeted initially with hilarity and disbelief - although these feelings will quickly be replaced by derision, and even perhaps a small measure of bemused rage. I enclose two small deposits, selected with great care from my cats litter tray, as an expression of my utter and complete contempt for both you, and your pointless company. I sincerely hope that they have not become desiccated during transit - they were satisfyingly moist at the time of posting, and I would feel considerable disappointment if you did not experience both their rich aroma and delicate texture. Consider them the very embodiment of my feelings towards NTL, and it's worthless employees. Have a nice day - may it be the last in you miserable short life, you irritatingly incompetent and infuriatingly unhelpful bunch of tw*ts, Yours psychotically John Doe [editor's note: name changed to protect the innocent] Link to comment Share on other sites More sharing options...
Guest BeatJunky Posted January 26, 2009 Share Posted January 26, 2009 Read the NTL 1 while the other 1 loaded up.....can't be arsed reading 2 - sorry mate Link to comment Share on other sites More sharing options...
Braintree Posted January 26, 2009 Share Posted January 26, 2009 I love eloquent complaint letters. I enclose two small deposits, selected with great care from my cats litter tray, as an expression of my utter and complete contempt for both you, and your pointless company. I sincerely hope that they have not become desiccated during transit - they were satisfyingly moist at the time of posting, and I would feel considerable disappointment if you did not experience both their rich aroma and delicate texture. Consider them the very embodiment of my feelings towards NTL, and it's worthless employees. That is hysterical. Link to comment Share on other sites More sharing options...
Guest Idrn Posted January 27, 2009 Share Posted January 27, 2009 i like this one though it is exceptionally jb7 Dear Cretins, I have been an NTL customer since 9th July 2001, when I signed up for your 3-in-one deal for cable TV, cable modem, and telephone. During this three-month period I have encountered inadequacy of service which I had not previously considered possible, as well as ignorance and stupidity of monolithic proportions. Please allow me to provide specific details, so that you can either pursue your professional prerogative, and seek to rectify these difficulties - or more likely (I suspect) so that you can have some entertaining reading material as you while away the working day smoking B&H and drinking vendor-coffee on the bog in your office. My initial installation was cancelled without warning or notice, resulting in my spending an entire Saturday sitting on my fat arse waiting for your technician to arrive. When he did not arrive at all, I spent a further 57 minutes listening to your infuriating hold music, and the even more annoying Scottish robot woman telling me to look at your helpful website.... how? I alleviated the boredom to some small degree by playing with my testi*les for a few minutes - an activity at which you are no-doubt both familiar and highly adept. The rescheduled installation then took place some two weeks later, although the technician did forget to bring a number of vital tools - such as a drill-bit, and his cerebrum. Two weeks later, my cable modem had still not arrived. After several further telephone calls (actually 15 telephone calls over 4 weeks) my modem arrived ... a total of six weeks after I had requested it, and begun to pay for it. I estimate that the downtime of your internet servers is roughly 35%... these are usually the hours between about 6pm and midnight, Monday to Friday, and most of the useful periods over the weekend. I am still waiting for my telephone connection. I have made 9 telephone calls on my mobile to your no-help line this week, and have been unhelpfully transferred to a variety of disinterested individuals, who are it seems also highly skilled bollock jugglers. I have been informed that a telephone line is available (and someone will call me back), that no telephone line is available (and someone will call me back), that I will be transferred to someone who knows whether or not a telephone line is available (and then been cut off), that I will be transferred to someone who knows whether or not a telephone line is available (and then been redirected to an answer machine informing me that your office is closed), that I will be transferred to someone who knows whether or not a telephone line is available (and then been redirected to the irritating Scottish robot woman.... and several other variations on this theme. Doubtless you are no-longer reading this letter, as you have at least a thousand other dissatisfied customers to ignore, and also another one of those crucially important testicle-moments to attend to. Frankly I don't care, it's far more satisfying as a customer to voice my frustrations in print than to shout them at your unending hold music. Forgive me, therefore, if I continue. I thought BT were sh*t, that they had attained the holy piss-pot of god-awful customer relations, that no-one, anywhere, ever, could be more disinterested, less helpful or more obstructive to delivering service to their customers. That's why I chose NTL, and because, well, there isn't anyone else is there? How surprised I therefore was, when I discovered to my considerable dissatisfaction and disappointment what a useless shower of bastards you truly are. You are sputum-filled pieces of distended rectum - incompetents of the highest order. British Telecom - wankers though they are - shine like brilliant beacons of success, in the filthy puss-filled mire of your seemingly limitless inadequacy. Suffice to say that I have now given up on my futile and foolhardy quest to receive any kind of service from you. I suggest that you do likewise, and cease any potential future attempts to extort payment from me for the services which you have so pointedly and catastrophically failed to deliver - any such activity will be greeted initially with hilarity and disbelief - although these feelings will quickly be replaced by derision, and even perhaps a small measure of bemused rage. I enclose two small deposits, selected with great care from my cats litter tray, as an expression of my utter and complete contempt for both you, and your pointless company. I sincerely hope that they have not become desiccated during transit - they were satisfyingly moist at the time of posting, and I would feel considerable disappointment if you did not experience both their rich aroma and delicate texture. Consider them the very embodiment of my feelings towards NTL, and it's worthless employees. Have a nice day - may it be the last in you miserable short life, you irritatingly incompetent and infuriatingly unhelpful bunch of tw*ts, Yours psychotically John Doe [editor's note: name changed to protect the innocent] his predicament is nearly identical to mine with BT, except it manifested in punching pillows, stess-enduced sleepless nights and a few rants on watmm. eventually i just told them to cancel everything and go fuck themselves, which resulted in a £3.56 refund (two statements of this sent a month later) and some £60 unpaid to my credit rating. i lost more from the hours/days unpaid as i waited for non-existent workman etc (they sent them to the wrong house, twice). if you want to summarise the infrastructure and work-ethic of england then its exactly that type of mind-blowing incompetence. mad respect to 'John Doe'. Link to comment Share on other sites More sharing options...
Guest Jimbob Posted January 27, 2009 Share Posted January 27, 2009 highly skilled bollock jugglers. Link to comment Share on other sites More sharing options...
BCM Posted January 27, 2009 Share Posted January 27, 2009 both letters contain serious lols - thanks for posting! Link to comment Share on other sites More sharing options...
Guest Etch Posted January 27, 2009 Share Posted January 27, 2009 Below is the complete email conversation that Adelaide man David Thorne claims he had with a utility company chasing payment of an overdue bill. From: Jane Gilles Date: Wednesday 8 Oct 2008 12.19pm To: David Thorne Subject: Overdue account Dear David, Our records indicate that your account is overdue by the amount of $233.95. If you have already made this payment please contact us within the next 7 days to confirm payment has been applied to your account and is no longer outstanding. Yours sincerely, Jane Gilles From: David Thorne Date: Wednesday 8 Oct 2008 12.37pm To: Jane Gilles Subject: Re: Overdue account Dear Jane, I do not have any money so am sending you this drawing I did of a spider instead. I value the drawing at $233.95 so trust that this settles the matter. Regards, David. From: Jane Gilles Date: Thursday 9 Oct 2008 10.07am To: David Thorne Subject: Overdue account Dear David, Thankyou for contacting us. Unfortunately we are unable to accept drawings as payment and your account remains in arrears of $233.95. Please contact us within the next 7 days to confirm payment has been applied to your account and is no longer outstanding. Yours sincerely, Jane Gilles From: David Thorne Date: Thursday 9 Oct 2008 10.32am To: Jane Gilles Subject: Re: Overdue account Dear Jane, Can I have my drawing of a spider back then please. Regards, David. From: Jane Gilles Date: Thursday 9 Oct 2008 11.42am To: David Thorne Subject: Re: Re: Overdue account Dear David, You emailed the drawing to me. Do you want me to email it back to you? Yours sincerely, Jane Gilles From: David Thorne Date: Thursday 9 Oct 2008 11.56am To: Jane Gilles Subject: Re: Re: Re: Overdue account Dear Jane, Yes please. Regards, David. From: Jane Gilles Date: Thursday 9 Oct 2008 12.14pm To: David Thorne Subject: Re: Re: Re: Re: Overdue account Attached From: David Thorne Date: Friday 10 Oct 2008 09.22am To: Jane Gilles Subject: Whose spider is that? Dear Jane, Are you sure this drawing of a spider is the one I sent you? This spider only has seven legs and I do not feel I would have made such an elementary mistake when I drew it. Regards, David. From: Jane Gilles Date: Friday 10 Oct 2008 11.03am To: David Thorne Subject: Re: Whose spider is that? Dear David, Yes it is the same drawing. I copied and pasted it from the email you sent me on the 8th. David your account is still overdue by the amount of $233.95. Please make this payment as soon as possible. Yours sincerely, Jane Gilles From: David Thorne Date: Friday 10 Oct 2008 11.05am To: Jane Gilles Subject: Automated Out of Office Response Thankyou for contacting me. I am currently away on leave, traveling through time and will be returning last week. Regards, David. From: David Thorne Date: Friday 10 Oct 2008 11.08am To: Jane Gilles Subject: Re: Re: Whose spider is that? Hello, I am back and have read through your emails and accept that despite missing a leg, that drawing of a spider may indeed be the one I sent you. I realise with hindsight that it is possible you rejected the drawing of a spider due to this obvious limb ommission but did not point it out in an effort to avoid hurting my feelings. As such, I am sending you a revised drawing with the correct number of legs as full payment for any amount outstanding. I trust this will bring the matter to a conclusion. Regards, David. From: Jane Gilles Date: Monday 13 Oct 2008 2.51pm To: David Thorne Subject: Re: Re: Re: Whose spider is that? Dear David, As I have stated, we do not accept drawings in lei of money for accounts outstanding. We accept cheque, bank cheque, money order or cash. Please make a payment this week to avoid incurring any additional fees. Yours sincerely, Jane Gilles From: David Thorne Date: Monday 13 Oct 2008 3.17pm To: Jane Gilles Subject: Re: Re: Re: Re: Whose spider is that? I understand and will definately make a payment this week if I remember. As you have not accepted my second drawing as payment, please return the drawing to me as soon as possible. It was silly of me to assume I could provide you with something of completely no value whatsoever, waste your time and then attach such a large amount to it. Regards, David. From: Jane Gilles Date: Tuesday 14 Oct 2008 11.18am To: David Thorne Subject: Re: Re: Re: Re: Re: Whose spider is that? Attached Link to comment Share on other sites More sharing options...
Guest Jimbob Posted January 27, 2009 Share Posted January 27, 2009 That was sheer gold Link to comment Share on other sites More sharing options...
Squee Posted January 27, 2009 Share Posted January 27, 2009 Richard, Richard, Richard, Richard, Richard, Richard, Richard, Richard, Richard, Richard, Richard, Richard, Richard, Richard, Richard, Richard, Richard, Richard, Richard, Richard... I laughed when he kept repeating "What is this, Richard?" Link to comment Share on other sites More sharing options...
Guest Benedict Cumberbatch Posted January 27, 2009 Share Posted January 27, 2009 i only fly virgin to be honest. my screen has never been that bad but i must confirm the food being pretty bad. being a vegetarian confuses them alot. they bring your food early and everyone sits watching you eat. i had no idea what my meal was. it tastes ok and was like little tiny green gnoci (if thats the right spelling). i ate it through boredom. the best bit was lunch though - i got a salad wrap. salad? nothing else? nope just salad. no red pepper? nope. salad. still i ate it. i've never seen anything as bad as these photos. i've obviously been lucky. Link to comment Share on other sites More sharing options...
Braintree Posted January 27, 2009 Share Posted January 27, 2009 Below is the complete email conversation that Adelaide man David Thorne claims he had with a utility company chasing payment of an overdue bill. It means nothing without the image: Link to comment Share on other sites More sharing options...
playbynumbers Posted January 28, 2009 Share Posted January 28, 2009 the hamster line is priceless. also apparently branson called the guy personally to congratulate him on his awesome letter Link to comment Share on other sites More sharing options...
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